Privacy Policy

Privacy Policy

Introduction

Welcome to https://pharr-best-4×4-repair-shop.rgv4x4shop.com (henceforth referred to as “Pharr Best 4×4 Repair Shop” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and handling of information from our website visitors, application users, and service subscribers, in line with various international data protection laws.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, apps, or services linked to our website but operated independently. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • Using our applications and services as an authorized user
  • Visiting any of our websites that reference this Privacy Statement
  • Subscribing or unsubscribing from our newsletters, emails, calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal information to provide and improve our services:

Account and User Information:

  • Username and password details
  • Contact information (name, email, phone number)
  • Address for shipping and billing purposes

Payment Details:

  • Credit or debit card numbers
  • Expiry dates
  • Billing addresses
  • Payment transaction history

Financial Records:

  • Bank account information (for direct debits or similar transactions)
  • Tax identification numbers
  • Invoicing records

Purchase and Order Data:

  • Product/service purchases, quantities, and prices
  • Order tracking details
  • Return and exchange history

Device Identifiers:

  • Mobile device IDs (for analytics and location services)
  • Computer IP addresses
  • Browser types and versions

Location Data:

  • GPS coordinates (when using location-based services)
  • City, state/province, and country information

Feedback and Reviews:

  • Customer feedback forms and survey responses
  • Product reviews and ratings

Social Media Information:

  • User IDs and profiles from social media platforms (if linked to our accounts)
  • Content you choose to share with us via social media

Product Interest Data:

  • Products viewed or searched for on our website
  • Product recommendations provided by our system
  • Purchase history of specific products

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance user experience and gather analytics. These include:

  • Strictly Necessary: Essential for navigating the website, ensuring basic functionalities, and providing secure services.
  • Preference: Customizing your website experience based on settings you choose.
  • Analytics: Tracking aggregated data for trends and insights, helping us improve our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are set.

Data Retention and Deletion

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. Once the data is no longer needed, we will delete or anonymize it from our systems. This process helps ensure that your information remains secure and confidential.

Security Measures

Pharr Best 4×4 Repair Shop implements robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for data in transit and at rest to protect against unauthorized access.
  • Secure Third-Party Processing: We engage trusted third parties to process certain services, ensuring they adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (depending on your jurisdiction)

The laws regarding personal data vary across regions, and so do your rights as an individual:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to have inaccurate or incomplete information updated.
  • Erasure (Right to be Forgotten): Request for deletion of your data under certain circumstances.
  • Restriction: Limit our processing of your data in specific cases.
  • Portability: Receive a copy of your data in a structured format, transferrable to another controller.
  • Objection: Object to the processing of your data based on legitimate interests or consent.
  • Non-Discrimination: Be free from decisions solely based on automated processing.
  • Appeals and Complaints: File appeals or complaints with our privacy team or relevant authorities.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified via email (if available) or by posting a prominent notice on our website. We encourage you to review this policy periodically.

Contact Information

For any questions related to privacy, data security, or to exercise your rights, please contact us:

  • Email: contact@pharr-best-4×4-repair-shop.rgv4x4shop.com
  • Postal Address: [Provide address]
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